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Everything You Need to Run Your Field Service

From intelligent scheduling to live dispatch updates, FSM Navigator™ gives your team the tools to get more jobs done with less hassle. Free for up to 5 users.

Large Teams

Unlimited users on every paid plan — no seat cap, no minimum team size. Grow from five technicians to five hundred without changing plans.

Pro & Enterprise

Scheduling & Dispatch

Schedule jobs, dispatch techs, and track SLAs from one calendar. Conflict detection, real-time updates, and traffic-aware dispatch.

All Plans

Auto-Assignment

Assign the right technician automatically based on skills, location, workload, and customer preferences. Cut dispatch time to seconds.

Pro

Dynamic Dispatch

Dynamic dispatch that adapts in real time beats static 6 AM schedules. Complete 15–25% more jobs and reduce dispatch overhead by 50%+.

Pro

Mobile App

Field service mobile app with offline-first sync, GPS tracking, photo capture, and real-time job management for iOS & Android.

All Plans

Customer Portal

Give customers a branded portal to request service, view job status, approve quotes, and pay invoices online.

Pro

Time Tracking

Track technician hours with mobile clock-in/out, automated timesheets, and real-time attendance dashboards.

Pro

Timesheets

Automatic daily timesheets from one-tap clock events — overtime, breaks, and payroll-ready CSV exports without paper.

Pro

Mileage Tracking

Every drive to a job is logged automatically for IRS-ready records and a year-end CSV. No paper logs, no second app.

Pro

Work Orders

Manage complex jobs with templates, sub-job dependencies, Gantt charts, budget tracking, and recurring schedules.

Enterprise

Inventory Management

Track parts and stock levels across multiple warehouses, manage bins, and auto-deduct inventory when parts are used on jobs.

Enterprise

Asset Management

Track equipment from purchase to retirement. Schedule preventive maintenance, monitor depreciation, and manage asset locations.

Enterprise
FAQ

Frequently asked questions

What features are included in the free plan?
The free plan includes job creation and tracking, manual scheduling and dispatch, status workflows, email invoicing, a customer database, role-based access for up to 5 users, real-time technician availability, and user invitations with email onboarding.
How does intelligent auto-assignment work?
Intelligent auto-assignment matches the best available technician to each job based on skills, certifications, proximity, and current workload. It uses real-time traffic data for intelligent dispatch and automatically rebalances work across your team.
Does FSM Navigator have a mobile app?
Yes. FSM Navigator offers native iOS and Android apps so technicians can view their schedule, navigate to jobs, update statuses, and take photos from the field. Push notifications keep everyone informed in real time.
Can my customers view their jobs and pay invoices online?
Yes. The Pro plan includes a self-service customer portal where your clients can view job history, track upcoming appointments, and pay invoices online using secure magic-link authentication.
Is FSM Navigator secure?
Absolutely. Every plan includes industry-standard encryption for data at rest and in transit, multi-tenant isolation, multi-factor authentication enforcement, and full audit logging so you always know who did what.
Does FSM Navigator integrate with QuickBooks?
Yes. The Pro plan includes QuickBooks Online integration so your invoices, payments, and customer records sync automatically with your accounting software.

Looking for something else? See all frequently asked questions.

Ready to streamline your field service?

Free for up to 5 users. Set up in minutes, not months.

Start Free Trial

Free forever for teams of 5 · 14-day trial on paid plans · No credit card required