See Every Asset's Site and Status, At a Glance
Track equipment across every customer site and the technicians responsible for it. Scan a QR label for instant details. Move assets between sites with a full audit trail — so nothing goes missing.
14-day free trial · Nothing charged until the trial ends · Cancel online anytime; access continues to the end of your paid period
One Place to Track Every Piece of Equipment
Stop asking "where's that generator?" and start knowing. FSM Navigator® gives your office and field teams a single view of every asset — which customer site it is at, who has it, and its recorded transfers.
Site Tracking
See which customer site each asset is at and which technician it's assigned to. One search tells you exactly where to find it.
QR & Barcode Labels
Print a QR or barcode label for any asset. Scan it with the app and open the asset's record: serial number, customer site, service history.
Transfer Tracking
Move equipment between locations with a full audit trail. Every transfer logs who moved what, when, and where it went.
Every Asset Tied to a Customer Site. No Guesswork.
Whether it's a generator sitting at a customer site, a pressure washer in your warehouse, or a drill kit in Mike's truck — FSM Navigator® tracks it. Assign assets to technicians, customer locations, or warehouses and see the full picture from one screen.
Need to know what equipment is at a specific site before dispatching? One search gives you the answer. No phone calls, no spreadsheet hunting.
- Assign assets to customer sites or technicians
- Transfer history — every recorded move between customer sites, with the reason, who moved it and when
- Search by location, status, category, or custom fields
- Bulk operations — update status or location for multiple assets at once
Scan a Label. Get the Full Picture in Seconds.
Generate QR code or barcode labels for every asset right from the dashboard. Stick them on your equipment, and anyone with the mobile app can scan one to find the asset and open its record: serial number, customer site, category, custom fields, and the complete service history. On a commercial site with a dozen similar units, the scan settles which one you are looking at.
Your techs don't need to call the office to find out what model a unit is or when it was last serviced. They point their phone, and the answer is there.
- Generate printable QR and barcode labels from the dashboard
- Scan in the app to find the asset, tap to open its record
- Custom fields show your specific tracking data on scan
- Works offline — scan results cache on the device
Print a Label, Stick It on the Unit, Scan It Next Time
Print labels in the office with a QR code or barcode, the asset tag and your company name. The next technician to arrive scans the unit with the FSM Navigator mobile app instead of searching by address.
Alerts on the Equipment
A feed of asset alerts covers warranty expiry, maintenance due or overdue, meter thresholds, lease expiry and certification expiry. Filter it by severity and type, so the office can book the visit or sell the renewal while there is still time. More on equipment warranty tracking.
Asset Reports
Generate reports by status and type, plus maintenance, warranty, depreciation, cost analysis, utilization, lifecycle and failure analysis, filter them by date and export what you generate. The recurring failures show where callbacks are costing you, and where the next replacement quote or agreement comes from.
A Year-End Asset Report
At year end, export the asset register, the depreciation recorded for the year, and disposals with gain or loss once the sale price is entered, so your accountant is not rebuilding them from invoices. It is a record to hand over, not tax advice; your accountant decides how to treat it. See asset lifecycle management.
Each asset can also hold its manuals, spec sheets and photos as documents, next to its service history. For the full register, see asset management.
Move Equipment Confidently. Every Transfer on Record.
Equipment moves around — between warehouses, trucks, customer sites, and techs. The problem isn't the movement; it's losing track of it. FSM Navigator® logs every transfer with the who, what, where, and when, so you always have a clear chain of custody.
An asset's recorded moves between customer sites are kept in its transfer history, with the reason, who moved it and when.
- Transfer between warehouses, customer sites, vehicles, or techs
- Full audit trail: source, destination, user, timestamp
- Transfer history per asset
- Bulk status updates for many assets at once
Asset Tracking Works Even Better With These
Knowing where a unit sits is what lets you book its next maintenance visit, cover it under a service agreement and renew that agreement with the equipment still attached. Asset tracking connects to lifecycle management and maintenance scheduling, and your customers can look up their own equipment in the customer portal.
Asset Management
The full asset register — categories, custom fields, serial numbers, and warranty dates. The foundation that asset tracking builds on.
Learn more about asset managementAsset Lifecycle
Track assets from purchase to retirement. Monitor depreciation, warranty expirations, and replacement schedules alongside location data.
Learn more about asset lifecycleAsset Maintenance
Schedule preventive maintenance based on time or usage. Know when equipment needs service and link maintenance history to each asset.
Learn more about asset maintenanceCommon Questions About Asset Tracking
Which plan includes asset tracking?
Asset tracking is available on the Enterprise plan at $59.99/user/month billed monthly, or $47.99/user/month billed annually. Every Enterprise subscription starts with a 14-day free trial so you can explore the full system — location tracking, QR labels, transfers, and mobile scanning — before committing.
Can I track where every asset is?
Yes. Every asset is assigned to a customer site and can be assigned to a technician. You can see which customer site each piece of equipment is assigned to and review its transfer history. Filter by location, asset type, or status to find exactly what you need.
How do QR code labels work?
Generate printable QR code or barcode labels for any asset directly from the dashboard. Stick them on your equipment, and anyone with the mobile app can scan the label for instant details — serial number, customer site, asset type, custom attributes, and service history. Labels carry a QR code or barcode, the asset tag and your company name.
Will I get alerts about my equipment?
Yes. An asset alerts feed covers warranty expiry, maintenance due or overdue, meter thresholds, lease expiry and certification expiry, and you can filter it by severity and type.
What asset reports are there?
Reports cover asset status and type, maintenance, warranty, depreciation, cost analysis, utilization, lifecycle and failure analysis. You can filter by date and export a report.
Is there a year-end asset report for my accountant?
Yes. You can export the asset register, the depreciation recorded for the year, and disposals with gain or loss once the sale price is entered. It is a record for your accountant, not tax advice.
Can I transfer assets between locations?
Yes. Move assets between customer sites, or reassign them to a different technician, in a few clicks. Every transfer is logged with the source, destination, user, and timestamp — giving you a complete audit trail. You can also update the status of many assets at once with bulk actions.
Is there a transfer history for each asset?
Yes. Every asset keeps a transfer history: every recorded move between customer sites, with the reason, who moved it and when. This is especially useful for compliance audits and resolving "where did that go?" questions.
Can technicians look up assets in the field?
Absolutely. Technicians can scan a QR label with the mobile app for instant asset details, or search by serial number, asset type, or location. They get the full picture — specs, history, assigned location — without calling the office. It works in the field with offline caching, so even spotty service won't slow them down.
Can my customers see their own equipment?
Yes. The customer portal has a My Equipment tab where each customer sees the units at their own sites: model, serial number, location, warranty end date, the service agreement that covers it, and recent service visits. They never see anyone else's equipment. The customer portal comes with the Pro plan; the equipment tab needs asset management, which is on Enterprise.
Can I add custom fields to jobs and customers too?
Yes. Asset custom fields are set per asset type, and jobs and customers now have custom fields of their own: up to 10 per record type on the Pro plan and up to 50 on Enterprise. Site access codes on the customer and unit tag numbers on the job stay where your techs look for them.
More on Knowing Where Things Are
Equipment at customer sites, stock on the trucks, coverage terms on a serial number — three guides on keeping physical things accounted for.
Equipment Spread Across Every Building
When one contract covers forty addresses, "where is it?" becomes "which building, which floor, which panel?" How contractors keep site-level records that hold up.
Read the multi-site guideParts, Warehouses, and Truck Stock
Tracked equipment and tracked parts are different problems with the same root cause. A plain-English walkthrough of where stock lives and why counts drift.
Read the inventory primerWhat a Serial Number Is Worth
Scanning a label is only useful if the record behind it holds install date, model, and coverage terms. How incomplete records turn covered repairs into write-offs.
Read the warranty guideReady to Keep Every Asset on Record?
Stop losing equipment and start tracking it properly. Try the full Enterprise experience free for 14 days — site tracking, QR labels, transfer management, and mobile scanning included.
14-day free trial on all paid plans · No setup or cancellation fees · Enterprise includes full asset tracking