Time Tracking for Field Service Teams.
Eliminate paper timesheets. Technicians set their status in the mobile app, and hours, overtime and punctuality build into timesheets and reports — so payroll is accurate and nobody's time goes unaccounted.
Free for up to 5 users · 14-day trial on paid plans
Why Field Service Companies Need Time Tracking
Paper timesheets are unreliable, error-prone, and impossible to audit. Your team deserves better — and so does your payroll.
Paper Timesheets Get Lost
Handwritten logs are illegible, incomplete, or forgotten in the truck. You're guessing hours instead of counting them.
Buddy Punching & Time Theft
Without verification, anyone can log time for someone else. Status changes from each technician's own signed-in session make accountability automatic.
Payroll Disputes & Compliance Risk
Inaccurate hours lead to payroll disputes, wage-and-hour violations, and audit failures. Verifiable records eliminate the risk.
Built for the Field, Not the Office
Six capabilities that take the paperwork out of time tracking for field service teams.
One-Tap Status
Technicians tap a single button in the mobile app to go Available, Lunch, or Off Duty. No forms, no spreadsheets.
Digitally Recorded Entries
Every status change is recorded with a precise timestamp and tied to the technician's authenticated device — creating a verifiable audit trail.
Break & Overtime Tracking
When technicians update their status to Lunch or Off Duty, the system logs each transition — giving you accurate break time, overtime, and working hours without manual timesheets. Weekly hours and statuses are set up in the technician working hours schedule.
Team Timesheets & Attendance
View every technician's hours on the Performance Dashboard — daily breakdowns, weekly totals, and leaderboards at a glance. For the owner's wider view, see field service reporting.
Punctuality Scoring
Compare when each technician first goes Available against their scheduled shift start. A 15-minute grace period keeps it fair.
End-of-Day Auto-Reset
If a technician forgets to set Off Duty, the system sets them off duty and closes their open time entry once their shift, overtime allowance, and a one-hour grace period have passed — as long as no job is in progress. Each reset is recorded in the activity log.
How It Works
Four steps from paper timesheets to automated time tracking.
Tech Opens App
The technician opens the FSM Navigator® mobile app at the start of their shift.
Taps "Available"
One tap sets them to Available — the start time is logged automatically.
Status Transitions Logged
Every change — Available, Lunch, Off Duty — is logged with timestamp and duration.
Review on Dashboard
Owners review hours, overtime, and punctuality on the Performance Dashboard's Time & Attendance tab.
Built Into Your Workflow
Time tracking isn't a separate tool — it's woven into everything your team already uses.
Powers Auto-Assignment
The auto-assignment engine considers technician availability status when dispatching jobs. Technicians set to Off Duty don't get new work.
Learn about Auto-AssignmentFeeds Performance Dashboard
Time data powers the Time & Attendance tab with hours worked, overtime, punctuality, leaderboards, and individual timesheets.
View Performance Dashboard docsMobile & Offline Ready
A status change made offline is queued on the device and sent when connectivity returns. No re-entry needed.
See the Mobile AppFor how technician GPS location works on the phone, see technician GPS tracking. Evening crews build timesheets from their availability status; see the commercial cleaning page.
Benefits for Your Business
Accurate Payroll
Eliminate disputes with verifiable, timestamped time records tied to each technician's device.
Labor Cost Visibility
Know exactly what each job costs in labor hours. Make smarter pricing and staffing decisions.
Compliance Ready
Maintain verifiable wage-and-hour records for audits. Timestamped, device-authenticated entries stand up to scrutiny.
Full Accountability
Digital proof of every status change, including start, lunch and finish — tied to each technician's signed-in session.
Zero Data Entry
No more collecting paper timesheets, deciphering handwriting, or keying hours into spreadsheets.
Frequently Asked Questions
How do technicians start and end their day?
Technicians set their status in the FSM Navigator mobile app: Available when they start, Lunch for a break, Off Duty when they finish. Each change is logged automatically with a timestamp.
Can I see timesheets for my entire team?
Yes. The Performance Dashboard's Time & Attendance tab shows team-wide hours worked, overtime, punctuality scores, and individual technician timesheets — all filterable by date range.
Does time tracking work offline?
Yes. A status change made without a connection is queued on the device and sent automatically when the signal returns, with no re-entry needed.
Is time tracking available on the Free plan?
No. Time tracking is a Pro feature starting at $34.99/user/month. Free plan users see an upgrade prompt when accessing time tracking features.
How does FSM Navigator prevent buddy punching?
Status changes are made from the technician's own signed-in mobile session, so each entry is tied to the person who made it.
Can I export timesheets for payroll?
Yes. Timesheet data can be exported directly from the Performance Dashboard's Time & Attendance tab as a CSV file, ready to import into your payroll system.
What happens if a technician forgets to set Off Duty?
Once a technician's shift ends — plus their overtime allowance and a one-hour grace period — the system automatically sets them to off duty and closes any open time entry, as long as they have no job in progress. Each automatic reset is recorded in the activity log.
Popular Industries
Ready to Stop Chasing Timesheets?
Your technicians set their status with one tap. You get accurate hours, verifiable records, and payroll-ready timesheets — automatically.
Start Free TrialFree forever for up to 5 users · 14-day trial on paid plans · Upgrade to Pro in one click