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Pro Feature — Pro & Enterprise Plans

Time Tracking for Field Service Teams.

Eliminate paper timesheets. Track technician hours automatically with mobile clock-in/out, automatic timesheets, and real-time attendance dashboards — so payroll is accurate and nobody's time goes unaccounted.

Free forever for small teams · 14-day trial on paid plans

Why Field Service Companies Need Time Tracking

Paper timesheets are unreliable, error-prone, and impossible to audit. Your team deserves better — and so does your payroll.

Paper Timesheets Get Lost

Handwritten logs are illegible, incomplete, or forgotten in the truck. You're guessing hours instead of counting them.

Buddy Punching & Time Theft

Without verification, anyone can punch in for someone else. Device-authenticated time tracking makes accountability automatic.

Payroll Disputes & Compliance Risk

Inaccurate hours lead to payroll disputes, wage-and-hour violations, and audit failures. Verifiable records eliminate the risk.

Built for the Field, Not the Office

Six capabilities that make time tracking effortless for field service teams.

One-Tap Clock In/Out

Technicians tap a single button in the mobile app to go Available, On Break, or Off Duty. No forms, no spreadsheets.

Digitally Recorded Entries

Every status change is recorded with a precise timestamp and tied to the technician's authenticated device — creating a verifiable audit trail.

Break & Overtime Tracking

When technicians update their status to On Break, Lunch, or Off Duty, the system logs each transition — giving you accurate break time, overtime, and working hours without manual timesheets.

Team Timesheets & Attendance

View every technician's hours on the Performance Dashboard — daily breakdowns, weekly totals, and leaderboards at a glance.

Punctuality Scoring

Compare each technician's first clock-in against their scheduled shift start. A 15-minute grace period keeps it fair.

End-of-Day Auto-Reset

If a technician forgets to clock out, the system automatically closes their entry and flags it for dispatcher review.

How It Works

Four steps from paper timesheets to automated time tracking.

1

Tech Opens App

The technician opens the FSM Navigator mobile app at the start of their shift.

2

Taps "Available"

One tap sets them to Available — the clock-in time is captured automatically.

3

Status Transitions Logged

Every change — Available, On Break, Off Duty — is logged with timestamp and duration.

4

Review on Dashboard

Owners review hours, overtime, and punctuality on the Performance Dashboard's Time & Attendance tab.

Built Into Your Workflow

Time tracking isn't a separate tool — it's woven into everything your team already uses.

Powers Auto-Assignment

The auto-assignment engine considers technician availability status when dispatching jobs. Techs clocked out don't get new work.

Learn about Auto-Assignment

Feeds Performance Dashboard

Time data powers the Time & Attendance tab with hours worked, overtime, punctuality, leaderboards, and individual timesheets.

View Performance Dashboard docs

Mobile & Offline Ready

Clock events are cached locally on the mobile device and synced when connectivity returns. No hours lost in the field.

See the Mobile App

Benefits for Your Business

Accurate Payroll

Eliminate disputes with verifiable, timestamped time records tied to each technician's device.

Labor Cost Visibility

Know exactly what each job costs in labor hours. Make smarter pricing and staffing decisions.

Compliance Ready

Maintain verifiable wage-and-hour records for audits. Timestamped, device-authenticated entries stand up to scrutiny.

Full Accountability

Digital proof of every clock-in, clock-out, and break — tied to each technician's authenticated device.

Zero Data Entry

No more collecting paper timesheets, deciphering handwriting, or keying hours into spreadsheets.

5+ hrs
Saved per week on timesheet admin
100%
Digitally recorded clock events
0
Paper timesheets to collect
24/7
Offline-capable time tracking

Frequently Asked Questions

How do technicians clock in and out?
Technicians tap a single button in the FSM Navigator mobile app to switch between Available, On Break, and Off Duty. Each transition is logged automatically with a precise timestamp.
Can I see timesheets for my entire team?
Yes. The Performance Dashboard's Time & Attendance tab shows team-wide hours worked, overtime, punctuality scores, and individual technician timesheets — all filterable by date range.
Does time tracking work offline?
Yes. Clock-in/out events are cached locally on the mobile device and synced automatically when connectivity is restored. No hours are lost due to poor signal.
Is time tracking available on the Free plan?
No. Time tracking is a Pro feature starting at $34.99/user/month. Free plan users see an upgrade prompt when accessing time tracking features.
How does FSM Navigator prevent buddy punching?
Each clock-in is tied to the authenticated user's unique mobile session. Only the logged-in technician can change their own status, making buddy punching virtually impossible.
Can I export timesheets for payroll?
Yes. Timesheet data can be exported directly from the Performance Dashboard's Time & Attendance tab as a CSV file, ready to import into your payroll system.
What happens if a technician forgets to clock out?
The system automatically resets technician availability at end of day. Any open time entries are closed and flagged for dispatcher review.

Ready to Stop Chasing Timesheets?

Your technicians clock in with one tap. You get accurate hours, verifiable records, and payroll-ready timesheets — automatically.

Start Free Trial

Free forever for teams of 5 · 14-day trial on paid plans · Upgrade to Pro in one click