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Gantt view

The Gantt view provides a visual timeline of all sub-jobs within a work order, showing their sequence, dependencies, and progress at a glance. Use it to understand the full scope of a project and identify bottlenecks quickly.

Enterprise Plan Feature

Gantt view is available on the Enterprise plan with Work Orders enabled. Access it from the Gantt tab on any work order detail page.

Overview

The Gantt chart displays each sub-job as a horizontal bar positioned along a date axis. Dependency lines connect related sub-jobs, and color coding shows the status of each item at a glance.

flowchart LR
    A[Open a work order] --> B[Click the Gantt tab]
    B --> C[View timeline of sub-jobs]
    C --> D{Interact with chart}
    D --> E[Click a bar for details]
    D --> F[Zoom and pan]
    D --> G[Export to PNG]

Reading the Gantt chart

Color legend

Each sub-job bar is color-coded by its current status:

Color Status Meaning
Blue Pending Sub-job is waiting to start
Yellow In Progress Work is actively underway
Green Completed Sub-job is finished
Red Blocked Waiting on a dependency to complete
Gray Cancelled Sub-job has been cancelled

Chart elements

Element Description
Sub-job bar Horizontal bar showing the sub-job's time span
Progress fill Shaded portion within a bar indicating completion percentage
Dependency line Arrow connecting one sub-job to another, showing the required sequence
Today marker Vertical line highlighting the current date
Lock icon Appears on blocked sub-jobs that cannot start until dependencies are met
Date axis Horizontal axis showing the project timeline

Reading dependency lines

Arrows flow from predecessor to successor. If Sub-Job A has an arrow pointing to Sub-Job B, then B cannot start until A completes.

Interacting with the chart

Click a sub-job

Click any sub-job bar to open its detail panel. From there you can:

  • View the full sub-job description
  • See assigned technicians
  • Check status and progress
  • Review dependency requirements

Zoom controls

Use the toolbar buttons to adjust the timeline view:

Control Action
Zoom In Narrow the date range to see more detail
Zoom Out Widen the date range to see the full project
Fit to View Automatically scale the chart to show all sub-jobs

Keyboard shortcuts

Use your mouse scroll wheel while hovering over the chart to quickly zoom in and out.

Pan the timeline

Click and drag on the chart background to scroll horizontally through the timeline. This is useful for large work orders that span weeks or months.

Understanding dependencies

The Gantt view makes dependency chains visible through connector lines between sub-job bars.

How dependencies appear

  • A solid arrow from Sub-Job A to Sub-Job B means B depends on A
  • A blocked sub-job (red bar with lock icon) has one or more incomplete dependencies
  • When all predecessors complete, the blocked sub-job automatically moves to Pending

Critical path awareness

Look for the longest chain of dependent sub-jobs — this is your project's critical path. Delays in any sub-job on the critical path directly affect the work order's overall completion date.

Watch for blocked chains

If a sub-job is blocked and it has downstream dependents, the entire chain is held up. Prioritize completing blockers to keep the project on schedule.

Exporting the Gantt chart

Export a snapshot of the Gantt view for reports, presentations, or stakeholder updates:

  1. Click the Export button in the toolbar
  2. Select Export to PNG
  3. The chart is downloaded as a PNG image file

The exported image includes all visible sub-jobs, dependency lines, status colors, and the date axis.

Tips for large work orders

Use Fit to View first

When opening the Gantt view for a work order with many sub-jobs, click Fit to View to get the full picture, then zoom into areas of interest.

Focus on blocked items

Red bars with lock icons signal bottlenecks. Sort through blockers first to keep the overall project moving.

Combine with SLA monitoring

Use the Gantt view alongside SLA monitoring to see which sub-jobs are at risk of missing their deadlines.

What's next