Team Management¶
Your team is the backbone of your field service operation. FSM Navigator helps you organize your workforce with role-based access, easy email invitations, and centralized user management — so every person sees exactly what they need.
Explore team management¶
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Inviting users
Send email invitations to add Dispatchers and Technicians to your account.
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Roles and permissions
Understand what each role can see and do across FSM Navigator.
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User profiles
Edit contact details, update passwords, and manage individual user settings.
Core roles at a glance¶
| Role | Purpose | Typical user |
|---|---|---|
| Owner | Full admin — billing, settings, reports, team management | Business owner, operations manager |
| Dispatcher | Operations coordinator — creates and assigns jobs, manages the schedule | Office manager, scheduler |
| Technician | Field worker — views and completes assigned jobs, adds photos and notes | Service tech, installer |
Enterprise plans
Enterprise subscriptions unlock additional specialized roles such as Inventory Manager and Asset Manager. See Roles and permissions for details.
User limits by plan¶
| Plan | Maximum users |
|---|---|
| Free | 5 |
| Pro | Unlimited |
| Enterprise | Unlimited |
Pending invitations count toward your user limit. Compare plans for full details.
Next steps¶
- New to FSM Navigator? Follow the Invite your team quick-start guide.
- Need to understand permissions? Read the full Roles and permissions reference.
- Ready to add people? Jump to Inviting users.