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Team Management

Your team is the backbone of your field service operation. FSM Navigator™ helps you organize your workforce with role-based access, easy email invitations, and centralized user management — so every person sees exactly what they need.

Explore team management

  • Inviting users

    Send email invitations to add Dispatchers and Technicians to your account.

    Invite your team

  • Roles and permissions

    Understand what each role can see and do across FSM Navigator.

    View roles reference

  • User profiles

    Edit contact details, update passwords, and manage individual user settings.

    Manage profiles

Core roles at a glance

Role Purpose Typical user
Owner Full admin — billing, settings, reports, team management Business owner, operations manager
Dispatcher Operations coordinator — creates and assigns jobs, manages the schedule Office manager, scheduler
Technician Field worker — views and completes assigned jobs, adds photos and notes Service tech, installer

Enterprise plans

Enterprise subscriptions unlock additional specialized roles such as Inventory Manager and Asset Manager. See Roles and permissions for details.

User limits by plan

Plan Maximum users
Free 5
Pro The number of seats you buy
Enterprise The number of seats you buy

On Pro and Enterprise you can buy as many seats as you need, and your limit is always the number you have paid for. Pending invitations count toward that limit. Compare plans for full details.

Next steps