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Technician inventory

As a technician, your inventory is the list of parts and supplies assigned to your service van. You can view your inventory and use parts on jobs — all from the FSM Navigator mobile app.

Enterprise feature

Technician inventory is available exclusively on the Enterprise plan. Compare plans to learn more.

Viewing your inventory

To see what parts you currently carry:

  1. Open the FSM Navigator mobile app.
  2. Tap the Inventory tab in the bottom navigation.
  3. Your full parts list appears with names, quantities, and stock status indicators.
Column Description
Part name The name of the part
SKU The stock-keeping unit code
Quantity How many units you have in your van
Status Adequate or Low — based on minimum stock thresholds

Check inventory before heading to a job

Before driving to your next appointment, review the job details to see what parts may be needed and confirm you have them in your van.

Using parts on a job

When you use parts to complete a job, record the usage so stock levels stay accurate and the parts appear on the customer's invoice.

  1. Open the job from your Jobs list or Schedule.
  2. Tap the Parts tab on the job detail screen.
  3. Tap Add Part.
  4. Search for the part by name or SKU, or use the barcode scanner.
  5. Enter the quantity used.
  6. Tap Save.

The system deducts the quantity from your van stock immediately.

You can only use parts that are in your van

The part search results show only items currently assigned to your van inventory. If you need a part that is not in your van, request a transfer from your dispatcher.

Searching your inventory

Use the search bar at the top of the Inventory tab to find parts quickly.

  • By name — type part of the name (e.g., "copper" finds "1/2″ Copper Elbow").
  • By SKU — enter the SKU code for an exact match.
  • By barcode — tap the barcode icon to scan a part label with your phone's camera.

Reporting parts usage

Every part you record on a job is automatically tracked. You do not need to submit separate usage reports. Your dispatcher and owner can see:

  • Which parts you used on each job.
  • Total parts consumption over any time period.
  • Cost of parts per job for invoicing purposes.

Understanding stock status indicators

Your inventory list uses color indicators to show stock health at a glance.

Indicator Meaning Action
Adequate Quantity is above the minimum threshold No action needed
Low Quantity is at or near the minimum threshold Notify your dispatcher
Critical Quantity is zero or nearly zero Contact your dispatcher immediately

Receiving transferred parts

When your dispatcher sends parts to your van via a stock transfer:

  1. You receive a notification that a transfer is heading your way.
  2. When you physically receive the parts, open Inventory → Pending Transfers.
  3. Review the parts and quantities.
  4. Tap Confirm Receipt.
  5. The parts are added to your van stock.

Always count before confirming

Physically count the parts before tapping Confirm Receipt. If the quantities don't match the transfer, contact your dispatcher to resolve the discrepancy.

Peer-to-peer QR transfers

You can transfer parts directly to another technician without dispatcher involvement. This is useful in the field when you have extra stock and a teammate needs a part urgently.

Send parts via QR code (mobile or desktop)

  1. Open Inventory and click the QR Transfer tab.
  2. Choose Send Parts.
  3. Select the parts you want to transfer and the quantity of each.
  4. (Optional) Add a note for the recipient — for example, "Parts from van 7, needed at job 245."
  5. Select an expiry time for the QR code (default: 24 hours). The recipient must scan and accept before this time.
  6. Tap Generate QR Code.
  7. A QR code appears on your screen. The recipient can scan it using their phone or desktop.

The transfer remains pending until the recipient accepts or declines it. You can cancel pending transfers at any time.

Send mode is mobile-first

The Send interface works on desktop and mobile. For fastest field transfers, open the Inventory tab on your phone and generate the QR there.

Receive parts via QR code (mobile or desktop)

  1. Open Inventory and click the QR Transfer tab.
  2. Choose Receive Parts.
  3. Tap Start Scanner to activate your camera.
  4. Point your phone or desktop camera at the sender's QR code.
  5. Review the transfer details — items, quantities, and the sender.
  6. Tap Accept to add the parts to your van stock, or Decline to reject.
  7. If accepting a partial transfer, adjust quantities before confirming.

The parts are added to your inventory immediately. The sender is notified that you accepted the transfer.

Camera privacy

Your camera feed is processed locally on your device. No video or images are recorded or sent to the server.

When to use QR transfers

  • Urgent field requests — a tech nearby has a part you need now.
  • Rebalancing stock — redistribute excess parts between vans after jobs are completed.
  • Overnight shift handoffs — pass parts to the next shift technician without involving dispatch.

For large or planned transfers, ask your dispatcher to use the stock management system, which logs transfers for inventory audits and reports.

How the warehouse is selected for restock

When a technician (or admin) updates van stock, FSM Navigator picks the source warehouse automatically when possible.

The picker uses this order:

  1. The warehouse you opened from. If you started the restock from a specific warehouse view, that warehouse is used.
  2. Your current warehouse context. If you're viewing a warehouse in the dashboard, that one is the default.
  3. Your first active warehouse. If neither of the above applies, the modal falls back to the first active warehouse in your company.

For single-warehouse companies, no picker appears — the warehouse is filled in for you.

If you need to use a different source warehouse, change the dropdown selection at the top of the modal before saving.

Frequently asked questions

Can I transfer parts to another technician?

Not directly from the mobile app. Contact your dispatcher, who can create a van-to-van transfer on your behalf.

What if I use a part that is not in my inventory?

You cannot record usage for parts not currently in your van stock. Ask your dispatcher to transfer the part to your van first, or use a warehouse as the source location.

Does my inventory sync when I'm offline?

Yes. Changes you make while offline are synced automatically when your device reconnects to the internet.

Can I see the price of parts?

Technicians see part names and quantities. Pricing information is visible to owners and dispatchers only.