Low stock alerts¶

A low stock alert fires when the quantity of a part at any location drops below the minimum threshold you defined. Alerts help you restock proactively — before a technician arrives on-site and discovers the part they need is missing from their van.

Why low stock alerts matter¶

Running out of parts leads to:

• Delayed jobs — technicians cannot finish work without the right materials.
• Repeat visits — a second trip costs time, fuel, and customer goodwill.
• Emergency orders — rush shipping from suppliers is expensive.

Low stock alerts prevent these problems by warning you early so you can schedule routine replenishment.

Setting minimum stock levels¶

You configure the minimum stock level on each part in the parts catalog. The threshold tells the system when to trigger an alert.

1. Navigate to Inventory → Parts Catalog.
2. Click a part to open its details.
3. Click Edit.
4. Enter a value in the Minimum stock level field.
5. Click Save.

How alerts work¶

The system continuously monitors stock levels across all locations — warehouses and technician vans. When a part's total available quantity drops to or below its minimum threshold, the system:

1. Generates a low stock notification visible on the inventory dashboard.
2. Flags the part with a warning indicator in the parts catalog and warehouse stock views.
3. Notifies dispatchers and owners so they can take action.

Stock quantity drops → Threshold reached → Alert created → Dispatcher notified

Viewing low stock items¶

To see all parts currently below their minimum threshold:

1. Navigate to Inventory → Parts Catalog.
2. Use the Low stock filter to show only parts with active alerts.
3. Each flagged part displays its current total quantity and the threshold it fell below.

You can also see low stock indicators directly on individual warehouse stock pages and technician van stock views.

Responding to an alert¶

When you receive a low stock alert, follow the restock workflow:

Step 1: Review the alert¶

Open the alert to see which part is low, the current quantity, and which locations hold the remaining stock.

Step 2: Place a reorder¶

Contact the part's supplier to order replacement stock. Use the supplier information linked to the part in the catalog.

Step 3: Receive stock¶

When the order arrives, add the received quantity to the appropriate warehouse using a stock adjustment or an incoming transfer.

Step 4: Replenish vans¶

If technician vans are low, create stock transfers from the warehouse to the vans that need restocking.

How the warehouse is selected¶

When you restock an item, FSM Navigator picks the warehouse for you when possible — so multi-warehouse companies don't have to re-select every time.

The modal looks for a warehouse in this order:

1. The warehouse you clicked from. If you opened the restock modal from a specific warehouse view, that warehouse is pre-selected.
2. Your current warehouse context. If you're viewing a particular warehouse in the dashboard, the modal uses that.
3. Your first active warehouse. If neither of the above applies, the modal defaults to the first active warehouse in your company.

If your company has only one active warehouse, you won't see a picker at all — it's filled in automatically.

If you need to override the auto-selection, you can always change the warehouse using the dropdown at the top of the modal before saving.

Dismissing alerts¶

Low stock alerts clear automatically when the part's quantity rises above the minimum threshold — for example, after you receive a shipment and record it as a stock adjustment. You do not need to manually dismiss alerts.

Best practices for threshold management¶

Frequently asked questions¶

Related guides¶

• Parts catalog — set minimum stock levels when creating parts.
• Warehouses & stock — monitor stock levels at each location.
• Van stock — keep technician vans stocked above thresholds.
• Suppliers — contact vendors to reorder low parts.
• Reports & audits — review consumption trends to fine-tune thresholds.