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Meters & readings

Enterprise feature

Asset management is available on the Enterprise plan. Compare plans to find the right fit for your business.

Many assets have measurable usage — hours of operation, miles driven, cycles completed, or fuel consumed. FSM Navigator™ lets you define meters for any asset, record readings over time, set threshold alerts, and track usage trends to make smarter maintenance decisions.

Define a meter

  1. Open the Asset Dashboard and select the Meters tab.
  2. Click Add Meter at the top of the tab.
  3. Fill in the meter details:
Field Required Description
Asset Click to search and select the asset this meter belongs to
Meter type Choose from Odometer (distance), Hours (runtime), Cycles (count), Units (produced), or Custom
Meter name Descriptive label (e.g., "Engine hours", "Odometer")
Unit label Display unit (e.g., hrs, km, cycles)
Initial reading Starting value when the meter is created
Threshold value Reading that triggers a maintenance alert
Threshold interval Recurring alert every N units (e.g., every 250 hours for an oil change)
  1. Click Create Meter.

Common meter types

  • Hours — generators, compressors, heavy equipment
  • Odometer — service vehicles, fleet trucks
  • Cycles — manufacturing equipment, elevators
  • Units — production lines, fluid pumps
  • Custom — anything else you need to track

Record a reading

From the asset detail view

  1. Open the asset's detail view.
  2. Select the Meters tab.
  3. Click Add Reading next to the meter.
  4. Enter the current reading value and the date.
  5. Click Save.

From a job

When a technician completes a job linked to an asset, they can record meter readings directly from the job completion screen:

  1. Open the job detail view.
  2. In the Linked assets section, click the meter icon next to the asset.
  3. Enter the current reading.
  4. The reading is saved automatically when the job is completed.

From the mobile app

Technicians can record readings by scanning the asset's QR code with the mobile app and tapping Record Reading. See asset tags for details on scanning.

Readings must always increase

Meter readings must be greater than or equal to the previous reading. If you enter a value lower than the last recorded reading, FSM Navigator displays a warning. This prevents accidental data entry errors.

Correct a recorded reading

You can edit a meter reading after it's been recorded — useful for fixing a typo, adjusting a wrong date, or updating notes after the fact.

  1. Open the asset's Meters tab (either on the Asset Dashboard or inside the Asset Details modal).
  2. Find the reading you want to fix in the readings list and click Edit in the Actions column.
  3. Update the reading value, date, or notes in the modal that opens.
  4. Add a brief correction reason so your team knows why the change was made.
  5. Click Save Correction.

Corrections preserve the original

Edits don't overwrite the original reading. FSM Navigator creates a correction record linked to the original — both stay in the audit history, so you can always trace what was reported, when, and by whom. The Meters tab shows the corrected value going forward; the threshold alerts and usage trends use the corrected value automatically.

Delete a recorded reading

If a reading was entered in error and shouldn't have been recorded at all, you can delete it.

  1. Open the Meters tab.
  2. Click Delete in the Actions column next to the reading.
  3. Confirm the deletion.

Deleted readings are hidden from the readings list and excluded from threshold checks and usage trends. If you remove a reading by mistake, your account administrator can restore it from the audit history. Contact support if you need help restoring a deleted reading.

Threshold alerts

Thresholds let you trigger actions when a meter reaches a specific value. For example, you can schedule an oil change every 500 engine hours.

Set a threshold

You can set thresholds when you first create the meter, or edit the meter later to add them.

  1. Open the meter from the Meters tab.
  2. Enter a Threshold value — the reading at which the alert triggers.
  3. (Optional) Enter a Threshold interval for recurring alerts — for example, every 250 hours for an oil change.
  4. Click Save.

When a reading reaches the threshold, an alert appears on the Asset Dashboard and in the Alerts tab so your team can schedule maintenance.

Recurring thresholds

After a threshold is triggered and the associated job is completed, you can choose to reset the threshold so it triggers again at the next interval. For example:

  • Threshold set to every 250 hours.
  • At 250 hours, a job is created. Technician completes it.
  • Threshold resets and triggers again at 500 hours.

This creates usage-based maintenance schedules that adapt to how heavily the asset is used.

The Meters tab displays a usage history chart for each meter, showing:

  • Reading history — a timeline of all recorded values.
  • Average daily usage — calculated from reading intervals.
  • Projected threshold date — estimated date the next threshold will be reached based on current usage patterns.

Use these trends to:

  • Identify assets that are being overworked.
  • Plan maintenance before thresholds are reached.
  • Compare usage across similar assets to spot anomalies.

Usage trends improve over time

The more readings you record, the more accurate the usage projections become. Encourage technicians to log readings at every service visit for the best results.

See meters from the Asset Details modal

The Asset Details modal now includes a Meters tab that lists every meter attached to the asset, alongside the existing Overview, Service History, Documents, and Custom Fields tabs.

  1. Open any asset to bring up the Asset Details modal.
  2. Click the Meters tab.
  3. You'll see each meter's current reading, unit, threshold, and the date of the last reading.
  4. Click Edit to update meter settings, or Delete to remove a meter you no longer need.

This is the fastest way to review all of an asset's usage data without leaving the asset view.

Manage meters

Edit a meter

  1. Open the asset's Meters tab (Asset Dashboard or Asset Details modal).
  2. Click the gear icon (or Edit button) next to the meter name.
  3. Update the fields and click Save.

Delete a meter

  1. Open the meter settings.
  2. Click Delete Meter.
  3. Confirm the deletion.

Deleting a meter hides its reading history

Deleting a meter marks it inactive. The meter and its readings stop appearing in lists, threshold checks, and trend charts. Your account administrator can restore an inactive meter if it was removed by mistake — contact support if you need a restore.

Who can edit or delete readings?

Action Role required
View meters and readings Owner, Manager, Dispatcher, Asset Manager, Technician (read access)
Record a new reading Owner, Dispatcher, Asset Manager, Technician
Edit (correct) a recorded reading Owner, Dispatcher, Asset Manager
Delete a recorded reading Owner, Dispatcher, Asset Manager
Edit or delete a meter Owner, Dispatcher, Asset Manager

Technicians can record readings from the field but cannot edit or delete recorded readings — corrections route through the office to preserve a clean audit trail.

How many meters can I add to one asset?

There is no hard limit. Add as many meters as you need to track different usage dimensions for the asset.

Can I import meter readings in bulk?

Currently, readings are entered individually through the UI or mobile app. For large fleets with telematics, contact support about integration options.

What is the difference between meter-based and time-based maintenance?

Time-based maintenance runs on a fixed calendar schedule (e.g., every 90 days). Meter-based maintenance triggers when usage reaches a threshold (e.g., every 500 hours). Meter-based schedules adapt to actual equipment usage, which can be more efficient for assets with variable workloads. You can use both approaches on the same asset.