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Asset alerts

The Alerts tab gives you a dashboard view of all automatically generated notifications about your assets. Monitor warranty expirations, maintenance schedules, meter thresholds, lease expiries, and compliance certification deadlines in one place. Dismiss alerts you have reviewed, filter by type or severity, and stay on top of asset lifecycle events.

Enterprise feature

Asset alerts are available on the Enterprise plan. Compare plans to find the right fit for your business.

How asset alerts work

Background monitors run continuously and create alerts when milestones approach or pass:

Alert type Triggered by Example
Warranty expiring Warranty end date within 60 days HVAC unit warranty expires in 45 days
Warranty expired Warranty end date passed Chiller unit no longer under warranty
Maintenance due Maintenance schedule next service date reached Filter replacement due today
Maintenance overdue Next service date exceeded Filter replacement was due 7 days ago
Meter threshold Meter reading exceeds configured limit Compressor reached 10,000 hours
Meter warning Meter reading approaching threshold Compressor at 9,500 of 10,000 hours
Meter critical Meter reading critically close to threshold Compressor at 9,900 of 10,000 hours
Lease expiring Lease end date within 60 days Equipment lease expires in 30 days
Lease expired Lease end date passed Leased pump no longer under agreement
Certification expiring Certification expiry within 60 days Safety certification expires in 14 days
Certification expired Certification expiry date passed Fire extinguisher certification lapsed

Each alert is automatically assigned a severity — Critical, Warning, or Info — based on urgency.

Viewing alerts

Open Asset Management and click the Alerts tab to see your alert feed.

Understanding the dashboard

The top of the Alerts tab shows three summary chips:

  • Critical — immediate attention required (e.g., overdue maintenance, expired warranty)
  • Warning — upcoming milestone (e.g., warranty expiring in 7 days, meter near threshold)
  • Info — for awareness (e.g., meter reading recorded, lease approaching)

Below the summary, a paginated feed displays all active alerts with:

  • Alert title — what the alert is about (e.g., "Filter replacement overdue")
  • Asset name — which asset triggered the alert
  • Severity badge — color-coded by urgency
  • Created date — when the alert was generated

Use Previous and Next at the bottom to page through your alerts.

Filtering alerts

Use the filter bar to narrow the alert feed:

  1. Severity — show only Critical, Warning, or Info alerts (or all)
  2. Type — show only specific alert types (Warranty expiring, Maintenance due, etc.)
  3. Show dismissed — by default, dismissed alerts are hidden; check this box to include them

Click Refresh to reload the latest alerts.

Managing alerts

Dismiss an alert

When you have reviewed an alert and don't need to see it again:

  1. Click the alert card.
  2. Click Dismiss.
  3. The alert moves to the dismissed list (hidden by default).

Dismissing an alert does not prevent future alerts of the same type — for example, dismissing a "Warranty expiring" alert does not disable warranty notifications for other assets.

Re-enable dismissed alerts

  1. Check the Show dismissed box to display dismissed alerts.
  2. Click Restore on any dismissed alert to move it back to active.

Alert types explained

Warranty alerts

When an asset's warranty end date is within 60 days, you see "Warranty expiring". After the end date passes, the alert changes to "Warranty expired". Review your warranties regularly to plan for extended coverage or replacement procurement.

Maintenance alerts

When a maintenance schedule's next service date is reached, a "Maintenance due" alert appears. If the date passes without scheduling the maintenance, the alert escalates to "Maintenance overdue". Use these alerts to trigger job creation and technician assignment.

Meter alerts

Meter alerts appear at three tiers:

  • Meter warning — reading is approaching the limit (useful for advance planning)
  • Meter critical — reading is critically close (schedule service soon)
  • Meter threshold — limit has been reached (action required)

Lease and certification alerts

Lease and certification alerts work similarly to warranty alerts — "expiring" alerts appear 60 days before the date, and "expired" alerts appear after the date has passed.

Best practices

  • Review alerts weekly — set a recurring task to check the Alerts tab and take action on Critical and Warning items.
  • Link alerts to jobs — when an alert appears (e.g., filter replacement due), create a job immediately so technicians have work to complete.
  • Use filters — filter by "Maintenance due" to see only maintenance milestones, or by "Warranty expiring" to plan coverage renewals separately.
  • Dismiss after action — once you have created a job or scheduled service, dismiss the alert to keep the feed focused on actionable items.